terms of use

Terms & Conditions

Welcome to pralayasimha.in (the “Website”). These Terms & Conditions (“Terms”) govern your access to and use of the Website, any services and products offered via the Website (the “Services”), and any payment transactions performed via Stripe (the “Payment Service”). By accessing or using the Website or purchasing any Services, you agree to be bound by these Terms.

If you do not agree to all of these Terms, you must not use the Website or purchase Services.

1. Definitions

“User”, “you”, “your” means any person who visits or uses the Website or purchases Services.

“We”, “us”, “our” means pralayasimha.in and its owners/operators.

“Payment Service” means the payment processing service provided by Stripe including any checkout form, payment gateway, etc.

“Services” means any tool, software, subscription, digital product, or other offering made available via the Website.

“Order” means your request to purchase through the Website.

“Refund Policy” means our policy relating to refunds which is incorporated herein by reference.

2. Use of the Website & Services

2.1 Eligibility: You must be at least 18 years old (or the legal age in your jurisdiction) to use the Website and purchase Services. By using the Website, you represent and warrant that you fulfill this requirement.
2.2 Access: We grant you a non-exclusive, non-transferable, revocable licence to access and use the Website strictly in accordance with these Terms.
2.3 Prohibitions: You agree that you will not:

use the Website for any unlawful purpose;

interfere with or attempt to interfere with the functionality of the Website;

impersonate any person or misrepresent your affiliation with any person or entity;

modify, adapt, hack, or reverse-engineer any portion of the Website or Services;

use the Website in a way that violates applicable laws, regulations or your obligations to any other person.

3. Orders, Payment & Billing

3.1 Placing an Order: When you place an Order for Services, you will be asked to provide certain information necessary to complete the transaction.
3.2 Payment Processing: Payment is processed via Stripe. We do not store your full card details. You agree to pay all amounts shown during checkout and any applicable taxes.
3.3 Authorisations: By placing an Order you authorise us (and Stripe) to charge your selected payment method for the total amount of the Order.
3.4 Currency & Taxes: All payments are in [insert currency e.g., Indian Rupee (INR)]. You are responsible for any taxes, duties, or other charges (if applicable).
3.5 Payment Failure: If the payment fails or is reversed (e.g., due to insufficient funds or a chargeback), we may suspend or cancel your access to the Services immediately.

4. Refunds & Cancellations

4.1 Refund Eligibility: Unless otherwise stated in our Refund Policy, all payments are non-refundable once processed. [Or state specific refund terms: e.g., 7-day trial, pro-rated refunds etc.] 4.2 Cancellation by You: If you cancel your subscription or service, you may lose access immediately or at the end of your current billing cycle, depending on how we structure your service.
4.3 Cancellation by Us: We may terminate your access to the Services at our discretion, with or without notice, if you breach these Terms.
4.4 Chargebacks: If you initiate a chargeback via your card issuer or payment provider without first contacting us to resolve the dispute, you agree we may recover any costs or losses we incur as a result.

5. Intellectual Property

5.1 Ownership: All content, trademarks, logos, designs, and other intellectual property on the Website or in relation to the Services is owned by us or our licensors.
5.2 Limited Licence: Subject to compliance with these Terms, we grant you a limited, revocable, non-exclusive licence to access and use the Services for your personal or internal use.
5.3 Restrictions: You must not copy, distribute, reproduce, publicly display, translate, modify, create derivative works of, or commercially exploit any intellectual property belonging to us without express written permission.

6. Limitation of Liability & Disclaimer of Warranty

6.1 No Warranty: The Website and Services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding their suitability, reliability, or availability.
6.2 Limitation of Liability: To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, lost profits, lost data or other losses arising out of or relating to your use of the Website or Services, even if we were advised of the possibility of such damages.
6.3 Cap on Liability: Our total aggregate liability to you for all claims under these Terms shall not exceed the total amount you paid for the Services in the 12-month period preceding the event giving rise to the claim (or, if none, INR [insert amount]).

7. Indemnification

You agree to indemnify, defend and hold us harmless from any and all claims, liabilities, damages, losses or expenses (including legal fees) arising out of: (a) your breach of these Terms; (b) your improper use of the Website or Services; (c) your violation of any third-party rights.

8. Data Protection & Privacy

We will process your personal data in accordance with our Privacy Policy located at [insert link to privacy policy]. By using the Website, you consent to such processing and confirm that all data provided by you is accurate.
We use the Payment Service (Stripe) which processes your payment data under its own terms and privacy notice. We recommend you review Stripe’s terms at https://stripe.com
.
We take reasonable technical and organisational measures to protect your data but cannot guarantee absolute security.

9. Changes to Terms

We may revise these Terms at any time by posting new versions on the Website and updating the “Last Updated” date. Your continued use of the Website after such changes constitutes your acceptance of the new Terms. We therefore encourage you to review these Terms periodically.

10. Governing Law & Dispute Resolution

10.1 Governing Law: These Terms and any disputes arising out of or relating thereto shall be governed by and construed in accordance with the laws of India, and more specifically the laws of Telangana.
10.2 Disputes: Any dispute or claim arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
10.3 Alternative Dispute Resolution: [Optional: you may include mediation/arbitration clause].

11. General

11.1 Severability: If any provision of these Terms is found to be invalid or unenforceable under applicable law, such provision shall be struck out and the remaining provisions shall continue in full force.
11.2 Waiver: No waiver of any term or condition of these Terms will be deemed a further or continuing waiver of such term or any other term.
11.3 Assignment: We may assign, transfer, or subcontract our rights and obligations under these Terms without restriction. You may not assign or transfer your rights under these Terms without our prior written consent.
11.4 Entire Agreement: These Terms (together with our Privacy Policy) constitute the entire agreement between you and us regarding your use of the Website and Services.

12. Contact Information

If you have any questions about these Terms, you can contact us at:
Email: info@pralayasimha.in